Fraud protection

Security & fraud protection for online payments

Whether you’re an online business or a business that also takes online payments, Eway will give you the ultimate peace of mind. Our award-winning fraud protection suite gives you the most up-to-date tools to fight Card-Not-Present (CNP) fraud and mitigate the risk of financial loss and damaged reputation with proper fraud management.

Award-winning fraud protection plans

Start with the basics with our complimentary Fraud Lite Plan or upgrade to our Fraud Essentials or Fraud Ultimate plans to get more customisation capabilities suited to your business requirements.

Protect your business with our fraud tools

Keep your sales and your customers safe with our easy and affordable robust fraud-protection toolkit.

Secure

Secure

Using filtering, machine learning and real-time database matching, our fraud protection is designed to detect all signs of suspicious activity.

Simple

Simple

You don't need to be a tech expert to understand fraud protection. Our toolkit is easy-to-use and easy to understand.

Effective

Effective

Our range of tools help ensure a frictionless checkout experience while still blocking payments from high-risk sources.

What sets our fraud protection plans apart?

2018 - Winner

Best Security/Anti-Fraud Solution at the National Online Retailers Association (NORA) Awards.

2019 - Finalist

Best Security/Anti-Fraud Solution at the National Online Retailers Association (NORA) Awards.

Most advanced fraud prevention products require you to either buy a one-size-fits-all plan, rely on a free background service, or find a third party provider yourself.

None of these solutions are ideal, that’s why we’ve designed our fraud protection plans with accessibility in mind, giving you the ability to build a more customised solution for your business.

Here’s a snapshot of what you can expect from our fraud plans:

Smart Artificial Intelligence (AI)

Smart Artificial Intelligence (AI)

Validate your data against a global database that uses AI with over 3 billion data points and real-time risk scoring. This ensures you don't block genuine customers while protecting your business from risky transactions.

Transaction data checking

Transaction data checking

Checks numerous transaction fields to process only genuine transactions including: the real-time risk score, free email accounts, geolocations including international transactions, high risk country flags, anonymous proxies, shipping addresses & card data.

Device Fingerprinting

Device Fingerprinting

Fraudsters hide their Internet Protocol (IP) addresses so they can’t be found. Device fingerprinting identifies their device and collects data on it, links any suspicious activity and flags the device and associated IPs as high risk. Available via the hosted payments page.

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3D Secure 2.0

Reduce fraud chargeback costs & cart abandonment

3D Secure 2.0 provides an additional layer of identity verification to your checkout. By combining data from the merchant, issuing bank, and card scheme, this security protocol can prevent unauthorised use of credit cards in online purchases. The other added benefit is that your business can shift the financial liability of a fraudulent chargeback. So if a customer advises their bank that they didn’t make a purchase, you won’t be out of pocket if the transaction was validated via 3D Secure 2.0.

mobile-payments

Network tokenisation

Enhanced security & automatic payment card updates with Network Tokenisation

Network tokenisation helps you provide more robust security, a better payment experience, and card lifecycle management. So when a customer’s payment card details change or expire, they are automatically updated. This removes the need to have new card details provided by the customer and ultimately helps to boost repeat sales, minimise cart abandonment, and improve your overall payment experience.

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David shares his experience with Eway.

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David Godbold

It’s good knowing we’ve ticked this [compliance] off. Having the compliance certificate reassures new and existing customers we’re safe to trust.

David Godbold – Co-Founder and CEO,
bookitLive

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