Accepting payments has never been simpler
Taking Payments
Eway’s payment solutions are packed with added features to help your business grow.
Payment methods for growing businesses
More payment options means more business. Our suite of payment solutions enables your customers to pay in more ways, with greater functionality and customisation features.
Credit and debit cards
As one of the most common online payment methods, credit and debit cards are easy and convenient.
Accept credit and debit card payments while reducing the risk of fraud and protecting your customers’ card data.
Accept major cards
Take transactions from major international and domestic credit and debit cards, including Mastercard, Visa and Amex.
Built in fraud protection
Our fraud protection lite plan is built into every Eway account, with upgrade plans available. Customer data is also protected with the highest level of security and encryption.
Simple pricing
We offer simple pricing options for our payment solutions including pay-as-you-go pricing or monthly plans. If you’re an enterprise customer, we also offer custom solutions to help suit your needs.
Digital wallets
Make life easier for your customers by providing them with a fast, secure and intuitive checkout process. Eway’s digital wallet suite is continually expanding to provide greater payment options for your customers.
- Enhanced security with no data stored on your servers
- Payment cards are stored in a secure digital wallet
- Reduced cart abandonment, with a faster checkout process
Manual payments
Manual payments made through our merchant portal will benefit your business by providing the flexibility to accept payments when the customer is not in front of you, using a single PCI-DSS compliant system.
Fast transactions
Charge a customer’s credit or debit card instantly.
MOTO payments
Use your merchant portal to manually enter payments.
Secure processing
Minimise security risks of traditional paper forms by using Eway’s PCI-DSS platform.
Schedule recurring or subscription payments
Conveniently schedule card charges at weekly, monthly, annual or ad hoc intervals and improve your business’s cash flow.
Reduce delayed payments
Automation means fewer missed or delayed payments.
Increase retention
Keep customers happy with a set-and-forget payment schedule.
Reduce admin costs
Minimise invoicing and accounting work with recurring payments.
Mobile payments
Process payments from any location, on any device, via Eway’s easy-to-use customer portal. Use your online MyEway account to take mobile payments at any time, and enable your business to be portable.
Compatibility
Mobile MyEway is fully compatible with Apple, Android, Windows, iOS, Blackberry, and all other mobile operating systems.
Convenience
Make it easier for customers to pay you in-person with a quick and contactless checkout process.
Secure platform
By taking payments within the MyEway portal, you can rest assured knowing all data is secure.
Pre-authorisation
Use Pre-auth to reserve funds on a customer’s credit or debit card before charging the full amount.
- Void unwanted transactions
- Decrease the risk of fraudulent activity
- Reduce chargebacks by alerting the customer of the upcoming charge
Refunds
Use the Eway merchant portal to partially or completely refund any customer transaction.
- No need to re-enter customer information
- Notified immediately within MyEway that the refund is successful
- Quick and simple refund process
Token payments
Once a customer securely saves their information during checkout on one of your sites, they will never have to re-enter their details again. Also known as token payments, this feature is designed to increase sales, drive repeat purchases and enhance the customer experience.
Speed up the checkout process
Make purchasing quicker and easier for repeat customers.
Enhanced security
Card data is safely secured on our Eway server.
Reduce cart abandonment
Stored details means fewer shopping cart abandons.
Phone payments
We’ve partnered with SequenceShift to bring you an exceptional phone payment solution that allows you to outsource the job of capturing the credit card information when your customers make payments over the phone. We provide both self-service and agent-assisted phone payment solutions.
Self-service payments with voice recognition
Thanks to Eway’s interactive voice response (IVR) system, customers can call your business, enter credit card details, and make payments over the phone that will be processed instantly.
- Simplify payment process
Streamline operations with easy to understand voice prompts. - Minimise costs
Reduce staff overheads with automation. - Increase payment options
Improve cash-flow by giving customers more ways to pay.
Agent assisted payments
Eway’s agent assisted payments solution allows your call centre team to securely take customers’ payment details over the phone in line with the Payment Card Information Data Security Standard (PCI DSS). This reduces your PCI DSS responsibilities while allowing you to provide a personalised customer experience and avoid hand-offs for payment processing.
Data security compliance
Securely capture card details to process a payment or tokenise the card for future billing over the phone (so customers don’t need to re-key information – without the burden of PCI DSS requirements.
Instant transaction result & reconciliation
Transaction results are instant and can be automatically reconciled with your customer relationship management (CRM) or billing system with a receipt and reference number.
Easy set-up
Doesn’t require any hardware installation or additional trunk set-up in your call centre’s phone system.
Multi-currency
Use your NAB account to accept and charge in multi-currency options. Expand your business to an international market and allow customers to pay you in their native currency. Our Multi-currency option also enables you to take payments both online and manually.
