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SSL How To

Certain steps are required to be followed in order to successfully create and install an SSL Certificate for your website. eWAY has detailed these for you in order to make the process as simple and seamless as possible.

    • Before you can begin the eWAY SSL Certificate purchase process, you must generate a Certificate Signing Request (CSR). The CSR contains information identifying the website that you wish to apply the SSL Certificate to, and the public key for the certificate. This request is then sent onto a Certificate Authority (such as GeoTrust or RapidSSL) who then sign it with their own private key, and return a valid SSL Certificate for you to install on your Web Server.

      If you have direct access to the web server hosting your site, you can generate the CSR yourself, by following the relevant CSR Instructions, but, if not, you may need to contact your hosting company and have them generate this for you.

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    • In order to successfully complete your SSL application, you will need to be able to receive an "approver" email, which contains a link which will take you to a web page to actually approve the certificate to be issued. The email address that this will be sent to is restricted to certain addresses at the domain you are purchasing the certificate for, or the email address that is associated with the domain registrant.

      The email addresses that are allowed to be used for the Approver email are: admin@domain.com, ssladmin@domain.com, administrator@domain.com, sysadmin@domain.com, hostmaster@domain.com, webmaster@domain.com, or root@domain.com. (Where domain.com is the domain you are applying for the SSL Certificate for e.g. eway.com.au, google.com, etc)

      Please ensure that one of the above email addresses are enabled, and that you have access to it at the time of applying for your SSL Certificate.

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    • Once you have generated the CSR for your website, and you have an appropriate approver email address enabled, you are ready to begin the eWAY SSL Certificate purchase process. Be sure to have the CSR you have generated at hand before beginng the process, as you will need it to complete the application.

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    • When you have completed your SSL Application, and you have approved the Certificate you will receive an email with the actual certificate included. As with the CSR, if you have direct access to you web server, you should be able to install it yourself by following the appropriate Installation Instructions for your web server. However, if you do not have direct access, you may require assistance from your hosting company to complete this step.

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SSL Custom Installation

Need help installing your SSL certificate? We have expert SSL advisors who can generate and install SSL certificates on your server on your behalf. This service costs $199 for a 48 hour installation*, or $499 for a priority 2 hour installation*.

For more information about the Custom Installation service, or to request an installation please Contact Us

* Terms & Conditions
- Service does not include the SSL certificate price
- Server type must be Windows IIS
- eWAY personnel must be granted remote desktop access
- eWAY personnel must be grantedfirewall access
- email account setup correctly for admin@yourdomain.com.au
- Your domain is already registered