Testimonials

We love to hear from our satisfied customers. Here are a few testimonials given by merchants that highlight the benefits and advantages of using eWAY. The following testimonials are supplied by eWAY customers and are not modified in any way by eWAY. Please feel free to contact any of the websites below if further details are required.

Do you have a story about eWAY that you would like to tell us? We welcome all contributions - whether you had a happy result for a support call, found the website easy to use or have become a multi-millionaire from using eWAY - we would like to hear from you!

Submit your testimonial about eWAY .

Matt Granfield e-CBD Web Hosting and Web Design "We've been recommending eWAY to all our e-commerce clients since 2001 - your system is easily the best gateway around and it's certainly the most cost-effective. We've never had any glitches and the features are outstanding. More to the point, the level of customer service we've received from eWAY staff over the last few years has been truly commendable - I wish we could say that about more IT companies we deal with."
Paul Ratcliffe (Web Manager) Pedal Power ACT "As a small community organisation of non technical people, we had some difficulty in getting to grips with the whole picture involved in establishing a shopping cart and payments gateway. We were however impressed with the speed of set up of the eWAY gateway and the simplicity of its operations. The refund facility is especially valuable and simple."
Clive Pereira (BNS Group Support) BNS Group "Great System, its saving us money over Digital River in the US that we use to use, and we get our funds in 48hours as opposed to 4 weeks. Brilliant !!!"
Suzanne Powell (CEO) Mobile Mall "Well I really cant fault eWAY, the changeover from my old manual payment to eWAY went very smoothly, I like the ability to be able to make manual transactions and look up past transactions. Your customer service is also good and response times are acceptable. Your offer of free set up was a very good idea as often small businesses don't have allot of money to pay upfront for things. Overall an excellent service. "
Adrian Curnow (CEO) Freedom Machine "The Freedom Machine has been with eWAY for about 6 months after moving from another payment gateway. Quite frankly we could not be more pleased with the service we have received. Apart from the ease of setup and integration within our site, eWAY provides excellent reporting and allows us to manage the on-line part of our business with a minimum of fuss. All this at a cost that is more than reasonable. We would have no hesitation in recommending eWAY to anyone requiring a payment gateway. Keep up the good work!"
David Wagner (CEO) Hosticle Managed Web Hosting "We switched to eWAY after many years of using unreliable and sometimes unprofessional 3rd Party merchant processors. eWAY has been instrumental for our web business to succeed, especially with their XML payment option - we can do our billing and rebilling without users ever leaving our website! Now that we successfully had eWAY added to the Modernbill software application, we can be sure that eWAY will certainly be on the map for years to come! Where else can you speak directly to the companies CEO should anything go wrong?"
Darren Leslie (Director/Proprietor) Lesfio Short Stay Accommodation "As we are small company in a competitive market, we have found that eway has given us the edge. Our customers demand a great, no fuss, easy to use booking system, which eWAY allows us to provide. They also come across as a friendly bunch of guys, which alway helps."
Mark Cunningham (Proprietor) naughtistore.com "Just a quick note to commend you and your staff on your total professionalism and support, it is such a pleasure dealing with such a well organised company. Having recently launching my first business online business, eWAY has made this an easy process for me and nothing is ever a drama. I would recommend your gateway service to anyone that has a online business wanting to take electronic payments. Thanks Guys and keep up the great work!!"
Chris Dahl (Technical Director) Web Logic Interactive "It's really reassuring that we receive prompt response from you guys as I have over the past few days. It's a very seamless integration with your system, and I won't think twice about using your service (eWAY) for future e-Commerce systems we develop."
Dave Hooper (Director) Webarama "As a web hosting company with over 2,000 clients, most of whom need to be billed on a monthly basis, it's essential for us to have a payment gateway which is reliable and easy to use. eWAY fits our needs perfectly."
Peter "MiGMan" Inglis (Manager) MiGMan's Flight Sim Museum "I for one appreciate these eWAY bulletins as they reassure me that someone is actually on the job! - not something you can assume with many web services these days."
Michael Sim (Managing Director) Bluefish Software Pty Limited "We download and integrated the eWAY vTerminal into our CRM/Call Centre application and we haven't had a hiccup since we installed it. It has run successfully since we installed it."
Chris Colman (Developer) Step Ahead Software "You guys are champions of the e-Commerce world!"
Peter Berginc (Director) ABSOLUTE Owner Builder Online P/L "Online real-time payments, the way payments should be done. Well done eWAY. As a customer for many years, I have nothing but praise for the professionalism and helpful service you have provided my business. The staff at eWAY have always answered any questions I have had over the years. You guys really know your stuff. CONGRATULATIONS and THANK YOU for providing me with a service that compliments my business needs."
Michael Hornsby (CEO) Flash Memory "We switched to eWAY after having problems with another payment gateway. eWAY has proven to be a rock solid payment gateway that lets us get on with taking orders without any hassles. It's packed with features, and most importantly eWAY is backed by people who are committed to providing a world-class payment gateway. "
Adam Pearse (Manager) TheStuffCompany.com "Our customers appreciate the secure, stable, reliable and professional service of eWAY. Our sales have more than doubled since we started using eWAY. This is a fact and we have no problem with it being displayed on the eWAY website.""
Russell Cunningham (Director) RLC Entertainment Pty Limited "I thought it appropriate to send a congratulations and thank you. The congratulations is for the outstanding service I have received from eWAY in establishing and operating my e-commerce transactions. The eWAY site is extraordinary, to say the least, because it is so easy to use. The reports format is structured for quick audits against our records. And even the dreaded refunds option has been designed for ease of use. We were so thrilled with eWAY for our manual and batch transactions for a new product launch that we decided to include eWAY on our website for online transactions. Even then, eWAY provided outstanding service in assisting our web-designer to include eWAY on our site for all credit card transactions. It is a rarity in this day and age to come across a business that provides a service that excels above all others. Particularly with the complexity of the internet, eWAY truly comes riding through like a knight in shining armour. Keep up the great work!""
Dallas Gibson MEd, MHA&IS, MHSc, DPH, FRSH, FRSTMH www.medical-entrance.com.au "ICARUS College decided to utilise eWAY for its e-commerce over 18 months ago. Due to the proliferation of traditional bank suppliers for credit card processing, our choice was a difficult one. After scrutiny of the bigger and supposedly better suppliers we were amazed to find that the bulk of them were seriously lacking in our primary requirements. These were ease of setup, fair pricing for the service and support when we needed it, not tomorrow or the next business day. eWAY has proven exceptional and unique in all three areas. We have encountered difficulties at weekends and on public holidays but a quick email or phone call brought us a prompt and helpful response EVERY TIME. Their service is exemplary as is the value of their products. Matt Bullock heads an amazing team there and loves what he does as I suspect is the case for all of his team. I most strongly and unhesitatingly endorse eWAY. If you wish you may share any concerns with us before making that all important choice: -We have a slogan here at ICARUS College - "eWAY gives you an unfair advantage !" Need I say more ? BEST WISHES AND THOUGHTS !"
Matthew Aaron www.aaron.net.au "Thanks for your diligent service over the last couple of years. While one project is coming to an end, please feel assured that I will not only continue to recommend your services, but will also continue to use them on my other projects. Your personal attention, flexibility and customer oriented viewpoint is all to uncommon in the industry these days when most on-line service providers aren't interested in the "biological" component of the relationship any longer. Thanks again."
Bob Cheng www.emailcash.com.au "It was easy to setup payment gateway through eWAY. Their cost is quite competitive in the market, and their technical support was responsive and helpful, successfully solved the problems we had. We will continue to use their services."
Howard Kadetz VP-ASP Shopping Cart "eWAY is reliable, easy to set-up, secure and inexpensive. What more can you want from an electronic gateway? eWAY also comes with great reports and a search facility."

Matt Granfield
e-CBD Web Hosting and Web Design

"We've been recommending eWAY to all our e-commerce clients since 2001 - your system is easily the best gateway around and it's certainly the most cost-effective. We've never had any glitches and the features are outstanding. More to the point, the level of customer service we've received from eWAY staff over the last few years has been truly commendable - I wish we could say that about more IT companies we deal with."

Paul Ratcliffe (Web Manager)
Pedal Power ACT

"As a small community organisation of non technical people, we had some difficulty in getting to grips with the whole picture involved in establishing a shopping cart and payments gateway. We were however impressed with the speed of set up of the eWAY gateway and the simplicity of its operations. The refund facility is especially valuable and simple."

Clive Pereira (BNS Group Support)
BNS Group

"Great System, its saving us money over Digital River in the US that we use to use, and we get our funds in 48hours as opposed to 4 weeks. Brilliant !!!"

Suzanne Powell (CEO)
Mobile Mall

"Well I really cant fault eWAY, the changeover from my old manual payment to eWAY went very smoothly, I like the ability to be able to make manual transactions and look up past transactions. Your customer service is also good and response times are acceptable. Your offer of free set up was a very good idea as often small businesses don't have allot of money to pay upfront for things.

Overall an excellent service. "

Adrian Curnow (CEO)
Freedom Machine

"The Freedom Machine has been with eWAY for about 6 months after moving from another payment gateway. Quite frankly we could not be more pleased with the service we have received. Apart from the ease of setup and integration within our site, eWAY provides excellent reporting and allows us to manage the on-line part of our business with a minimum of fuss. All this at a cost that is more than reasonable.

We would have no hesitation in recommending eWAY to anyone requiring a payment gateway.

Keep up the good work!"

David Wagner (CEO)
Hosticle Managed Web Hosting

"We switched to eWAY after many years of using unreliable and sometimes unprofessional 3rd Party merchant processors. eWAY has been instrumental for our web business to succeed, especially with their XML payment option - we can do our billing and rebilling without users ever leaving our website!

Now that we successfully had eWAY added to the Modernbill software application, we can be sure that eWAY will certainly be on the map for years to come!

Where else can you speak directly to the companies CEO should anything go wrong?"

Darren Leslie (Director/Proprietor)
Lesfio Short Stay Accommodation

"As we are small company in a competitive market, we have found that eway has given us the edge. Our customers demand a great, no fuss, easy to use booking system, which eWAY allows us to provide. They also come across as a friendly bunch of guys, which alway helps."

Mark Cunningham (Proprietor)
naughtistore.com

"Just a quick note to commend you and your staff on your total professionalism and support, it is such a pleasure dealing with such a well organised company. Having recently launching my first business online business, eWAY has made this an easy process for me and nothing is ever a drama. I would recommend your gateway service to anyone that has a online business wanting to take electronic payments. Thanks Guys and keep up the great work!!"

Chris Dahl (Technical Director)
Web Logic Interactive

"It's really reassuring that we receive prompt response from you guys as I have over the past few days. It's a very seamless integration with your system, and I won't think twice about using your service (eWAY) for future e-Commerce systems we develop."

Dave Hooper (Director)
Webarama

"As a web hosting company with over 2,000 clients, most of whom need to be billed on a monthly basis, it's essential for us to have a payment gateway which is reliable and easy to use. eWAY fits our needs perfectly."

Peter "MiGMan" Inglis (Manager)
MiGMan's Flight Sim Museum

"I for one appreciate these eWAY bulletins as they reassure me that someone is actually on the job! - not something you can assume with many web services these days."

Michael Sim (Managing Director)
Bluefish Software Pty Limited

"We download and integrated the eWAY vTerminal into our CRM/Call Centre application and we haven't had a hiccup since we installed it. It has run successfully since we installed it."

Chris Colman (Developer)
Step Ahead Software

"You guys are champions of the e-Commerce world!"

Peter Berginc (Director)
ABSOLUTE Owner Builder Online P/L

"Online real-time payments, the way payments should be done. Well done eWAY. As a customer for many years, I have nothing but praise for the professionalism and helpful service you have provided my business. The staff at eWAY have always answered any questions I have had over the years. You guys really know your stuff. CONGRATULATIONS and THANK YOU for providing me with a service that compliments my business needs."

Michael Hornsby (CEO)
Flash Memory

"We switched to eWAY after having problems with another payment gateway. eWAY has proven to be a rock solid payment gateway that lets us get on with taking orders without any hassles. It's packed with features, and most importantly eWAY is backed by people who are committed to providing a world-class payment gateway. "

Adam Pearse (Manager)
TheStuffCompany.com

"Our customers appreciate the secure, stable, reliable and professional service of eWAY.

Our sales have more than doubled since we started using eWAY. This is a fact and we have no problem with it being displayed on the eWAY website.""

Russell Cunningham (Director)
RLC Entertainment Pty Limited

"I thought it appropriate to send a congratulations and thank you.

The congratulations is for the outstanding service I have received from eWAY in establishing and operating my e-commerce transactions.

The eWAY site is extraordinary, to say the least, because it is so easy to use. The reports format is structured for quick audits against our records. And even the dreaded refunds option has been designed for ease of use.

We were so thrilled with eWAY for our manual and batch transactions for a new product launch that we decided to include eWAY on our website for online transactions. Even then, eWAY provided outstanding service in assisting our web-designer to include eWAY on our site for all credit card transactions.

It is a rarity in this day and age to come across a business that provides a service that excels above all others. Particularly with the complexity of the internet, eWAY truly comes riding through like a knight in shining armour. Keep up the great work!""

Dallas Gibson MEd, MHA&IS, MHSc, DPH, FRSH, FRSTMH
www.medical-entrance.com.au

"ICARUS College decided to utilise eWAY for its e-commerce over 18 months ago. Due to the proliferation of traditional bank suppliers for credit card processing, our choice was a difficult one.

After scrutiny of the bigger and supposedly better suppliers we were amazed to find that the bulk of them were seriously lacking in our primary requirements. These were ease of setup, fair pricing for the service and support when we needed it, not tomorrow or the next business day. eWAY has proven exceptional and unique in all three areas.

We have encountered difficulties at weekends and on public holidays but a quick email or phone call brought us a prompt and helpful response EVERY TIME. Their service is exemplary as is the value of their products. Matt Bullock heads an amazing team there and loves what he does as I suspect is the case for all of his team. I most strongly and unhesitatingly endorse eWAY.

If you wish you may share any concerns with us before making that all important choice: -We have a slogan here at ICARUS College - "eWAY gives you an unfair advantage !"
Need I say more ? BEST WISHES AND THOUGHTS !"

Matthew Aaron
www.aaron.net.au

"Thanks for your diligent service over the last couple of years. While one project is coming to an end, please feel assured that I will not only continue to recommend your services, but will also continue to use them on my other projects.

Your personal attention, flexibility and customer oriented viewpoint is all to uncommon in the industry these days when most on-line service providers aren't interested in the "biological" component of the relationship any longer. Thanks again."

Bob Cheng
www.emailcash.com.au

"It was easy to setup payment gateway through eWAY. Their cost is quite competitive in the market, and their technical support was responsive and helpful, successfully solved the problems we had. We will continue to use their services."

Howard Kadetz
VP-ASP Shopping Cart

"eWAY is reliable, easy to set-up, secure and inexpensive. What more can you want from an electronic gateway? eWAY also comes with great reports and a search facility."